These fees must be paid by the recipient of the package (this also applies to retail and wholesale customers). If 48 hours have passed and you are still unable to track your order, please contact us.Īny tariff or import duty will be imposed on the package when it arrives in the destination country. Please note that you may not be able to track each shipment notification email you receive for the first 24-48 hours.If you have a tracking or delivery confirmation number, you can track your package through the carrier's website. Please refuse to sign the package if you find the package is broken and contact with us at the first time, we will help you solve all the problem. There will be some delays in shipping due to the impact of Covid-19.įor bulk order shipping costs, your questions or special requirements, please contact us: order to save your shipping cost, each dress will be packed tightly with water proof bag. Rush order: within 15 working days please add $30.00 , this cost is paid for prior shipping and sewers who would like to work extra time to finish this dress. Wedding dresses: 24-47 Business Days (From Jan to April)Ĥ)Special Estimated Delivery Time For Rush Order: Wedding dresses: 19-43 Business Days (From May to Dec) Prom Dresses/Special Occasion Dresses: Within 19-38 Business Days (From Jan to April)
Prom Dresses/Special Occasion Dresses: Within 14-38 Business Days (From May to Dec) We support the following shipping courier:ġ) Rush Shipping:Shipping Courier including DHL & UPS& TNT &FEDEX etc, that depends on the place you are in.Ģ) Standard Shipping:Shipping Courier including USPS & Aramex & DPD. Wedding dresses: 20-40 Business Days (From Jan to April) Wedding dresses: 15-25 Business Days (From May to Dec) Occasion dresses: Within 15-30 Business Days (From Jan to April) Occasion dresses: Within 10-20 Business Days (From May to Dec) TOTAL DELIVERY TIME = PRODUCING TIME + SHIPPING TIME Office address: B-1836 City Life Plaza, Suzhou City 215000, Jiangsu Province, China We suggest you buy much earlier before your event date. We reserve the right not to process the refund if they are returned in unacceptable condition.ĭue to COVID19, most shipping carriers may delay. Once the refund has been processed by us, it usually takes 3-7 business days for the funds to be credited to your account, depending on your bank or payment service.ħ.We can only refund when we got item.If we cannot got that,we refuse to refund.We can only refund you the item price itself.The shippingĬost you spent cannot be refund, as this part had been paid to shipping company. We will process the refund when we confirm that the product has the problems you mentioned. If the parcel was hold by the Customs, the Customs Clearance fee need to be paid by customer,Or we can’t get the item.Ħ.All the return item(s) will go through inspections. Just quality problems or size mistake, we accept returning.ĥ.The shipping method that we used for u then when u ship it back you must use the same one.if we ship the dress to you by DHL/Fedex then you need to use this one too. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.Ĥ. Return shipping charges will be the buyer’s responsibility. We only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge.ģ. Item(s) must be returned in its original condition with no signs of wear, tear,or odors. Contact Customer Service to initiate the return process within 7 days upon receiving your item(s).After 7 Days,we cannot offer return service. Because all dresses are made after payment, we can hardly sell it again even they are returned.ġ.
If you just need one dress, please DO NOT order more than one dress and return other dresses you do not like. And we do not accept return for try-order. We will accept returns if there are quality problems, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us.
Please double check our size chart and order the correct size.
#Light blue dresses tight plus
All dresses made by hand work, although we can’t be careful, there might be some small problems which we can’t be totally avoided, but take it easy, if there are our problems to make dresses wrong size, color, style, you will get refund!! If it is because of your reasons, you need to take some responsibility.Hope you can understand.įor customand plus size order, sorry we can't accept returning, please note this policy, because even they returned, we can't sell them again in the future.įor standard size dress in picture color,Since the return shipping would be too expensive, we highly suggest you choose size carefully.
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